We may collect the following information:

• Name and surname
• Email address
• Phone number
• Billing and payment information
• Shipping address
• Information provided through contact forms, subscriptions, or bookings

Non-Personal Information

• Browser type and device information
• IP address
• Website usage and browsing behavior
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Provide products and services
• Process orders and payments
• Respond to enquiries and customer support requests
• Deliver newsletters, wellness tips, fashion updates, and promotional communications
• Improve website performance and user experience
• Administer competitions, promotions, and special offers
• Comply with legal and regulatory requirements

3. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you:

• Wellness and lifestyle content
• Fitness and mindset tips
• Fashion and style updates
• Product launches and promotions
• Event and workshop information

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Cookies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies help us:

• Remember your preferences
• Understand visitor behavior
• Improve website functionality
• Deliver relevant content and promotions

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We respect your privacy and do not sell your personal information.

We may share information with:

• Payment service providers
• Website hosting and technology providers
• Delivery and logistics partners
• Professional advisors where legally required
• Government authorities when required by law

All third parties are expected to protect your information and use it only for legitimate business purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we take every reasonable precaution, no online transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, and external content. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing personal information.

8. Your Rights

Depending on applicable laws, including the Protection of Personal Information Act (POPIA) in South Africa, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our website and services are not intended for children under the age of 18 without parental consent. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.  We encourage you to review this policy periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

NB Wellness | NB Collective
Email: info@nbwellnesss.co.za
Website: www.nbwellness.co.za